Hacking the Org

Hacking the org banner image

You can’t crack company culture with code. And so the ‘WTF is Cloud Native?’ team at Container Solutions brings you Hacking the Org–30 minute conversations with software leaders to share case studies of organisational structures and management techniques that don’t suck. See what it takes to build company cultures that put the people first, and get practical steps to inspire you to hack your org.

SubscribeAmazon Music | Apple Podcasts | Google Podcasts | Spotify

Honeycomb CTO Charity Majors on Code Rewrites, Acquisitions, Observability, and Team Performance

Charles Humble talks to Honeycomb CTO and co-founder Charity Majors. They talk about her experience at Parse, re-writing Parse in Go, and her lessons from Parse’s acquisition and shut-down by Facebook. They also discuss Scuba, why Charity went from CEO to CTO at Honeycomb, places where dashboards make sense, and how to think and talk about technical team performance.

Jennifer Mace on How Google Does SRE

Charles Humble talks to Jennifer Mace, aka Macey. She gives us her definitions of "site reliability engineer" and “toil”, discusses how google recruits SREs, explores how to manage risk and speed, and the pros and cons of having a centralised SRE function and why that model, vs. the “You build it, you run it” model preferred by Netflix, works well at Google. She also offers advice for junior SREs and tells us what it is like when the pager goes off.

Toli and Andy Norton from Cinch on Team Topologies, Theory of Constraints, and Serverless

Charles Humble talks to Apostolis Apostolidis (aka Toli) and Andy Norton from Cinch, arguably one of the UKs most successful start-ups. They discuss: how the company got started, how Team Topologies, the Spotify Model, and the Theory of Constraints influenced how the organisation was designed; building a learning organisation; migrating from Kubernetes to Serverless; and observability and SRE practices at the firm.

Sarah Wells on The Role of a Tech Director, Internal Tech Conferences, and Developer Enablement at the FT

Charles Humble talks to Sarah Wells, Former Tech Director for Engineering Enablement at the Financial Times. They discuss the role of the tech director, explore what Developer Enablement (AKA Developer experience/DevEX and Developer Productivity) is, examples of DevEx tooling, running an internal tech conference, her upcoming book and reading recommendations.

Courtney Kissler on Driving Technological Transformations at Nike, Nordstrom, Starbucks and Zulily

Charles Humble talks to Zulily CTO and SVP of Technology Courtney Kissler about experience in driving technological transformations at Nike, Nordstrom, Starbucks and Zulily. They discuss Courtney’s journey within DevOps and how her experience leading transformations at large enterprises including Nordstrom, Starbucks and Nike led her to Zulily. Topics include the importance of fixed capacity; creating a generative culture where team members feel they can be honest and supported; the 90 day framework; Value stream mapping and how this can help teams increase the flow of value to customers; technical debt and more.

Manuel Pais on Using Team Topologies Patterns for Remote Working

Charles Humble talks to Team Topologies co-author Manuel Pais. They discuss how the rapid adoption of Team Topologies may be being driven by companies seeking a new competitive advantage as DevOps and Cloud become ubiquitous; applying software engineering thinking to organisational design; the challenges of cross-team collaboration in a remote context; and using Team Topologies patterns for remote working.

Susanne Kaiser on Joining the Dots Between Wardley Mapping, Domain Driven Design and Team Topologies

Charles Humble talks to Susanne Kaiser, an independent tech consultant from Hamburg, Germany, supporting organisations with building socio-technical systems. They explore her thinking on combining Wardley Mapping with Domain Driven Design and perspectives from Team Topologies, and how this fits into broader ideas around socio-technical systems and optimising for fast flow.